Privacy Policy
This policy explains how Saige Consulting ("we", "us") handles data in Saige DSH ("the service"), available at dsh.saigetech.ai and its subdomains.
1. Data we collect
- Account data: your name, email address and account identifier from your organization's sign-in (Microsoft Entra ID) or from Google when you connect a Google account.
- Workspace content: notes, files, settings and conversations you create in your workspace.
- Google user data (only if you connect Google): Gmail messages, threads, drafts and labels, as described in section 3.
- Operational data: sign-in events, request logs and error logs used to run and secure the service. Logs do not contain email content or access tokens.
2. How we use data
We use data only to provide the features you use: running your workspace, carrying out tasks you ask the assistant to do, keeping the service secure, and troubleshooting problems you report. We do not use your data for advertising, and we do not sell it.
3. Google user data
If you connect a Google account, you choose to grant Saige DSH access to Gmail through Google's consent screen. Saige DSH uses that access as follows:
- Read messages: to summarize, search and triage your email and prepare briefings you request.
- Create drafts: to prepare replies for you to review.
- Send email: to send messages on your behalf when you instruct or approve it.
- Manage labels: to apply or remove labels and archive messages as you instruct.
Gmail data is processed only to provide these user-facing features. To answer your requests, relevant message content may be sent to the AI model provider that powers the assistant, under terms that prohibit it from using the data to train its models. Gmail data is not used to develop, improve or train generalized AI or machine-learning models.
Limited Use. Saige DSH's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. In particular, we do not transfer Google user data to others except as necessary to provide or improve the features you use, for security purposes, to comply with law, or as part of a merger or acquisition with your notice; we do not use it for advertising; and no person reads it unless you give explicit consent for specific messages, it is needed for security or legal compliance, or it is aggregated and anonymized for internal operations.
4. Storage and security
The service runs in Microsoft Azure data centers in the United States. Data is encrypted in transit (TLS) and at rest. Each user's workspace is kept in a separate container and storage location. Google access and refresh tokens are stored encrypted, are used only by the service on your behalf, and are never shown to you or to other users.
5. Sharing
We share data only with service providers needed to run Saige DSH (Microsoft Azure for hosting, and the AI model provider described in section 3), under contracts that limit their use of it to providing services to us. We may disclose data if required by law. We do not sell or rent data.
6. Retention and deletion
- Gmail content is read when a task needs it and is not kept beyond what that task produces (for example a summary you asked for), except for drafts and messages you create, which stay in your Gmail account.
- You can disconnect Google at any time from Google Account permissions. When you do, we can no longer access your Gmail, and we delete your stored Google tokens within 30 days.
- You can ask us to delete your workspace and all associated data by emailing the contact below. We complete deletion within 30 days, except where the law requires us to keep records.
7. Your rights
You can ask to access, correct, export or delete your data, or object to its processing, by contacting us. We respond within 30 days.
8. Children
The service is for business use and is not directed to anyone under 16.
9. Changes
We will post any change to this policy on this page with a new effective date, and notify users of material changes before they take effect.
10. Contact
Saige Consulting, ddai@saigeconsulting.com.